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PRIVACY POLICY

The purpose of this Privacy Policy is to inform data subjects about the different processing activities carried out by this organization through its website that affect their personal data, in accordance with the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR).

IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER

The data controller is ANDERSEN OUTSOURCING SERVICES, S.L., with registered office at C/ Helecho 4, 28109 Alcobendas, Madrid, Spain, Tax Identification Number (N.I.F.) B85894608, telephone +34 911 846 942, and email address dpo@abpo.es.

PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

USERS/VISITORS OF THE CONTROLLER’S WEBSITE

We process the personal data you provide through our website forms in order to:

  • Respond to requests, complaints and incidents submitted through the contact channels available on our website.

  • Understand users’ browsing behaviour on our website in order to detect potential cyberattacks against our systems.

  • Comply with the legal obligations that are directly applicable to our activities.

  • Protect and exercise our legal rights or respond to claims of any kind.

  • Where applicable, send commercial communications relating to the products or services that form part of our business activity, as well as news or newsletters related to our sector.

LEGAL BASIS FOR PROCESSING

USERS/VISITORS OF THE CONTROLLER’S WEBSITE

The legal basis for processing your personal data is:

  • Your consent, which you have provided for the processing of your personal data for the purposes described above. Failure to provide your personal data will make it impossible for us to process your data for those purposes.

  • Compliance with legal obligations applicable to us. In this case, the data subject may not object to the processing of their personal data.

  • Our legitimate interest in protecting our image, business and reputation by preventing attacks against our website. In this case, the data subject may not object to the processing of their personal data, although they may exercise the rights described in Section Eight of this Privacy Policy where applicable.

DATA RETENTION PERIODS

The personal data provided will be retained for as long as necessary to fulfil the purposes for which they were originally collected.

Once the data are no longer necessary for the relevant processing activity, they will be securely blocked and retained, where appropriate, in order to make them available to the competent Public Administrations and Authorities, Courts and Tribunals or the Public Prosecutor’s Office during the applicable statutory limitation periods arising from the relationship maintained with the customer and/or the legally established retention periods.

AUTOMATED DECISION-MAKING AND PROFILING

We carry out profiling and, based on such profiling, make automated decisions. The logic applied when profiling and making automated decisions is as follows:

[TO BE SPECIFIED].

[TO BE SPECIFIED: The significance and the expected consequences of such processing for the data subject.]

During the processing of your personal data, the organization may disclose your personal data to the following recipients:

  • Courts and Tribunals.

  • State Security Forces and Law Enforcement Agencies.

  • Other competent public authorities or bodies where the controller is legally required to disclose personal data.

INTERNATIONAL DATA TRANSFERS

The organization does not carry out any international transfers of personal data.

DATA SUBJECT RIGHTS

Data subjects may exercise, at any time and free of charge, their rights of access, rectification, erasure, restriction of processing, objection to processing, data portability (where technically feasible), withdrawal of consent, and, where applicable, the right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, you may use the forms provided by the organization or send a written request to the postal or email address indicated above. In all cases, your request must be accompanied by a copy of your National Identity Document (DNI) or an equivalent identification document in order to verify your identity.

If you believe that your rights regarding the protection of your personal data have been infringed, particularly if you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency – AEPD) through its website: www.aepd.es.

In accordance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information about our services, you may unsubscribe by sending an email to dpo@abpo.es with the subject “UNSUBSCRIBE”, or by clicking the unsubscribe link included in our emails.

[NOTE: Subject to the client’s criteria and the communication channel established.]

ACCURACY OF THE DATA

The data subject guarantees that the personal data provided are true, accurate, complete and up to date, and undertakes to notify any changes to such data through the channels established for this purpose and indicated in Section One of this Privacy Policy.

The data subject shall be responsible for any direct or indirect damage resulting from failure to comply with this obligation.

Where the user provides personal data relating to third parties, the user declares that they have obtained the consent of those data subjects and undertakes to provide them with the information contained in this Privacy Policy, releasing the organization from any liability arising from failure to comply with this obligation.

SOCIAL MEDIA

Social media platforms form part of the daily lives of many Internet users, and the Entity has created profiles on several of them.

All users who visit our website have the opportunity to join our social media pages or groups.

However, please note that, unless we request your personal data directly (for example, through marketing campaigns, competitions, promotions or any other lawful means), your personal data will be processed by the relevant social media platform. We therefore recommend that you carefully read their Terms of Use and Privacy Policy and configure your privacy preferences accordingly.

MODIFICATIONS / UPDATES

This Privacy Policy may be amended or updated to comply with new legal requirements, to reflect guidance issued by the Spanish Data Protection Agency, or to adapt to changes made to our website.

For this reason, we recommend that users review this Privacy Policy periodically.

If you have any questions regarding this Privacy Policy, you may contact ANDERSEN OUTSOURCING SERVICES, S.L. at the following email address:

dpo@abpo.es

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